Hello everyone, I have a problem after two months of use. Hello everyone, I have a problem, after two months of use this problem occurred.
The device turned on by itself when I was inside my backpack I heard a sound.
When I took out the device I noticed that it was on but there was no black screen image, I waited a few minutes until it turned off by itself, I already waited about 5 minutes and the device did not turn off so I pressed the power button for a long time until it turned off. turn off the equipment,
I turned it on again but this time you can only hear the cpu on, there is no image on the screen. I left it like this for about 8 hours thinking it would be solved but the screen is still black and on.
Does someone know how to solve this problem?
Did you try the keyboard shortcuts for turning the screen off with Windows?
Windows logo key + Ctrl + Shift + B.
https://support.microsoft.com/en-us/windows/troubleshooting-black-or-blank-screens-in-windows-51ef7b96-47cb-b454-fcab-fac643784457#:~:text=For%20a%20black%20screen%2C%20use,%2B%20Ctrl%20%2B%20Shift%20%2B%20B.